Viessmann boiler error codes

158 codes (144 faults, 14 normal display and menu codes).

CodeMeaningSeverity / type
A.12Real-time clock battery flatLow
A.18Possible condensate back-up in heat cellMedium
A.19Temperature limiter has respondedMedium
A.20Service interval could not be activatedLow
Connection errorDisplay link lost to HMUMenu / mode display
F.100PlusBus voltage errorMedium
F.104External fault message input activeMedium
F.11Solar collector sensor open circuitLow
F.12Solar collector sensor short circuitLow
F.13Outside temperature sensor open circuitLow
F.14Outside temperature sensor short circuitLow
F.142CAN bus communication errorHigh
F.143Fan overheating (air mass flow sensor / recirculation)High
F.15Storage tank sensor open circuit (solar/backup)Low
F.16Storage tank sensor short circuit (solar/backup)Low
F.160CAN bus communication error (external/internal)High
F.161BCU data memory access errorHigh
F.163BCU memory checksum errorHigh
F.180Gas pressure too lowHigh
F.182Outlet temperature sensor short circuitMedium
F.183Outlet temperature sensor open circuitMedium
F.184Supply temperature sensor / high limit short circuitHigh
F.185Supply temperature sensor / high limit open circuitHigh
F.29Low loss header sensor open circuitLow
F.299Time and date incorrectLow
F.30Low loss header sensor short circuitLow
F.342BCU communication errorHigh
F.345Temperature limiter tripped, auto restart after coolingHigh
F.346Ionization current calibration errorHigh
F.348Gas modulation valve faultHigh
F.349Air mass flow not detected correctlyHigh
F.350Ionization current outside permitted range (BCU)High
F.351Ionization current outside permitted range (BCU)High
F.352CO limit inside appliance exceededCritical
F.353Insufficient gas supply, output reducedHigh
F.354Gas modulation valve tolerance outside rangeHigh
F.355Analogue signal reference check: flame signal at startHigh
F.357Insufficient gas supplyHigh
F.359No ignition sparkHigh
F.361No or weak flame signal at burner startHigh
F.366Gas valve supply does not switch offCritical
F.367Gas valve supply does not switch offCritical
F.369Flame loss right after ignition (safety time)High
F.370Fuel or modulation valve will not closeCritical
F.372Repeated flame loss during calibrationHigh
F.373Heat transfer too low during calibrationHigh
F.377Ionization post-adjustment conditions not metHigh
F.378Flame loss during stabilization or operationHigh
F.379Flame signal missing or insufficientHigh
F.380Flame loss right after ignition (safety time)High
F.381Flame loss during operationHigh
F.382Error counter limit exceededHigh
F.383Possible gas line contaminationHigh
F.384Possible gas line contaminationHigh
F.385Short circuit on ionization signal 1High
F.386BCU faultyHigh
F.387Ionization current ground faultHigh
F.388BCU faultyHigh
F.395IO electrode ground faultHigh
F.396BCU faultyHigh
F.399IO electrode ground faultHigh
F.400BCU faultyHigh
F.401IO electrode ground faultHigh
F.402BCU faultyHigh
F.403IO electrode ground faultHigh
F.404BCU faultyHigh
F.405IO electrode ground faultHigh
F.406BCU faultyHigh
F.408BCU faultyHigh
F.410BCU faultyHigh
F.416Flue gas temperature sensor mispositionedHigh
F.417BCU faultyHigh
F.418BCU faultyHigh
F.425Time synchronization failedLow
F.430Gateway communication errorLow
F.446Supply sensor / high limit deviationHigh
F.447Ionization current signal deviationHigh
F.448Ionization current signal deviationHigh
F.449Program run monitoring errorHigh
F.450Program run monitoring errorHigh
F.451Program run monitoring errorHigh
F.452Program run monitoring errorHigh
F.453Sequence synchronization errorHigh
F.454Wrong BCU software versionHigh
F.455Program run monitoring errorHigh
F.456Program run monitoring errorHigh
F.457Fan sluggish or blockedHigh
F.458Reset sequence faultHigh
F.463Contaminated combustion air / flue recirculationHigh
F.464Ionization current too low during calibrationHigh
F.467Gas supply insufficient during calibrationHigh
F.468Ionization current too high during calibrationHigh
F.471Sensor circuit fault (call for heat)Medium
F.473HMU communication errorHigh
F.474Program run monitoring errorHigh
F.477Solar differential temperature monitoringLow
F.49Flue gas temperature sensor open circuitHigh
F.5Sensor circuit fault at plug 33 (X6)Low
F.50Flue gas temperature sensor short circuitHigh
F.517Remote control not workingLow
F.527Wrong HMU parameter setHigh
F.528Wrong BCU parameter setHigh
F.530Solar sensor missing or openLow
F.538System return sensor open (SDIO)Low
F.540Condensate back-up in heat cellHigh
F.544HC2 mixed supply sensor open circuitMedium
F.545HC2 mixed supply sensor short circuitMedium
F.546HC3 mixed supply sensor open circuitMedium
F.547HC3 mixed supply sensor short circuitMedium
F.548HC4 mixed supply sensor fault (open circuit)Medium
F.549HC4 mixed supply sensor short circuitMedium
F.57Room temperature sensor open circuitLow
F.574HC1 room sensor not availableLow
F.58Room temperature sensor short circuitLow
F.59Supply voltage too low, burner locked outHigh
F.62High limit safety cut-out trippedCritical
F.63Flue gas temperature limiter trippedCritical
F.666DHW preheating sensor TS3 open circuitLow
F.667DHW preheating sensor TS3 short circuitLow
F.668DHW reheating sensor TS4 open circuitLow
F.669DHW reheating sensor TS4 short circuitLow
F.67Ionization current outside permitted rangeHigh
F.670Buffer sensor TS3 open circuitLow
F.671Buffer sensor TS3 short circuitLow
F.672Thermostat-function sensor TS3 open circuitLow
F.673Thermostat-function sensor TS3 short circuitLow
F.68Flame signal present at burner startHigh
F.69Ionization current outside permitted range (valve/electrode check)High
F.691No combustion air supply feedbackHigh
F.7DHW storage tank sensor open circuitMedium
F.70BCU internal errorHigh
F.71Fan speed too lowHigh
F.72Fan idle state not reachedHigh
F.73BCU internal communication errorHigh
F.74Water pressure too low, burner locked outHigh
F.762System pressure too lowHigh
F.763Gas pressure too highHigh
F.764Lag boiler reports a faultMedium
F.765Lead boiler communication errorMedium
F.77BCU data memory errorHigh
F.8DHW storage tank sensor short circuitMedium
F.89Internal circulation pump blockedHigh
F.91DIO module communication errorMedium
F.92ADIO module communication errorMedium
F.94PlusBus voltage errorMedium
I.56External demand activeMenu / mode display
I.57External blocking activeMenu / mode display
I.59Parameters restoredMenu / mode display
P.1Service interval reachedMenu / mode display
P.4Top up heating waterMenu / mode display
P.8Service due after burner hoursMenu / mode display
S.154Internal flow switch openNormal status
S.60Summer mode activeNormal status
S.74Heating suppressionNormal status
S.75DHW recirculation pump activeNormal status
S.94No demand, external hook-up HC1Normal status
S.95No demand, external hook-up HC2Normal status
S.96No demand, external hook-up HC3Normal status

Models covered

B2HE-120B2HE-150B2HE-199B2HE-85

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.