Viessmann · Boiler

F.691 No combustion air supply feedback

High severity Vitodens 200-W B2HE

What the control is telling you

Burner in a fault state.

Applies to: Vitodens 200-W B2HE 85, 120, 150, 199

Likely causes

  • CAI connection
  • Proving switch
  • Feedback time set too short

Test and repair steps

  1. Check the connection at the combustion air interface (CAI).
  2. Check the proving switch operation.
  3. If the time is too short, raise parameter 2344.0.

Models that show this code

4 models in Vitodens 200-W B2HE

B2HE-120B2HE-150B2HE-199B2HE-85

Other codes on the same units

  • F.672 Thermostat-function sensor TS3 open circuit
  • F.673 Thermostat-function sensor TS3 short circuit
  • F.68 Flame signal present at burner start
  • F.69 Ionization current outside permitted range (valve/electrode check)
  • F.7 DHW storage tank sensor open circuit
  • F.70 BCU internal error
  • F.71 Fan speed too low
  • F.72 Fan idle state not reached

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Source: Viessmann Vitodens 200-W B2HE 85/120/150/199 Service Instructions 6167 813-24 (09/2026), Fault messages, p.62-73. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.