Viessmann · Boiler

F.160 CAN bus communication error (external/internal)

High severity Vitodens 200-W B2HE

What the control is telling you

Burner in a fault state.

Applies to: Vitodens 200-W B2HE 85, 120, 150, 199

Likely causes

  • Loose or corroded CAN connections

Test and repair steps

  1. If 'Connection error' shows, check internal CAN bus connections.
  2. If only F.160 shows, check external CAN bus subscribers.
  3. Check cables for firm seating and corrosion.
  4. Reset the appliance.

Models that show this code

4 models in Vitodens 200-W B2HE

B2HE-120B2HE-150B2HE-199B2HE-85

Other codes on the same units

  • F.142 CAN bus communication error
  • F.143 Fan overheating (air mass flow sensor / recirculation)
  • F.15 Storage tank sensor open circuit (solar/backup)
  • F.16 Storage tank sensor short circuit (solar/backup)
  • F.161 BCU data memory access error
  • F.163 BCU memory checksum error
  • F.180 Gas pressure too low
  • F.182 Outlet temperature sensor short circuit

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Source: Viessmann Vitodens 200-W B2HE 85/120/150/199 Service Instructions 6167 813-24 (09/2026), Fault messages, p.62-73. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.