Navien · Boiler troubleshooting

Annual service checklist - Navien NHB-H

What is going on

Annual start-up and service items for the boiler from the User's Information Manual maintenance schedule.

Likely causes

  • Annual maintenance due
  • Service notification on the display (default 1820 days / 18200 cycles)

Check in this order

  1. Warning: Turn off power (and gas for internal work) before servicing.
  2. Clean the condensate trap and refill it with fresh water; check the drain line and neutralizer (replace media below pH 6.0).
  3. Check for water, gas, flue and condensate leaks; bubble-test vent joints.
  4. Check vent and intake pipes are sealed and terminations clear; clean the air intake filter (clogged filter gives E110).
  5. Check cold fill pressure (minimum 6 psi), the expansion tank, air vents and operate the relief valve lever.
  6. Remove, clean and refit the igniter and flame rod; check the ground wire continuity.
  7. Check wiring, control settings and the burner flame (stable, even); check flame signal.
  8. Verify CO2 at low and high fire; flush the heat exchanger if combustion or performance shows it is needed.
  9. Test the LWCO and check glycol concentration if used.

Applies to: Navien NHB-H condensing boilers

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Source: Navien NHB-H User's Information Manual (V1.0 Apr 2024), 4.3-4.5 Maintenance, p.16-22. Written in our own words; check the manual for your exact model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.