All brands · Furnace troubleshooting
Not running / fault code
What is going on
Possible causes and checks for: not running / fault code.
Likely causes
- No 120 V to motor
- No low-voltage communication from system board
- Burnt/loose/frayed harness
- Failed control module
Check in this order
- In that order, then follow the manufacturer's code chart
- Replace module (not repairable)
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Source: General HVAC service practice — verify per model. Written in our own words; check the manual for your exact model.
For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.