Glow Brand · Boiler troubleshooting

Display normal but no domestic hot water

C95 & C140C95 & C140 Combi

What is going on

Heating works or display is fine but there is no hot water.

Check in this order

  1. No tank DHW mode (2.035) must be 5. Check DHW flow (1.062). The burner needs more than 0.5 gpm (1.9 l/m) to start. If flow is low, check supply, the cold inlet filter screen and the flow sensor wiring; replace the flow sensor if needed.
  2. Compare DHW setpoint (0.048) with DHW temperature (1.002). Burner fires when temperature is under setpoint with flow. Suggested setpoint 125 F (52 C); raise at 2.048.
  3. Tank with sensor mode 1, sensor wired per Fig. 11.12, tank setpoint at 2.115 (default 140 F, demand starts 9 F below).
  4. Tank with aquastat mode 2 unless using the alternate connection, aquastat wired per Fig. 11.12, max tank setpoint 135 F.
  5. If the radiator symbol flashes, DHW priority time may have run out. Cycle power and raise 2.043 or the tank setpoint.
  6. If the faucet symbol flashes with a tank, check the DHW circulator on terminals 9 and 10.
  7. Check plumbing matches Fig. 6.3 or 6.5.

Applies to: C95, C140 (NG and LP)

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Source: Glow Brand C95 & C140 Installation & Operation Manual V.01282025 , Sec. 13.2 p.73. Written in our own words; check the manual for your exact model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.