Rheem · Furnace troubleshooting
Condensate drain checks before startup
What is going on
A condensing furnace makes water, and that water has to leave the house, so before you fire it for the first time, go over the drain and trap. This is the checklist from the field install section, and it is worth doing every time. A kink or a flat spot in a hose can back water up into the collector box and trip the pressure switch, so you get a no-heat call in the first cold week. Take a few minutes now and save yourself the callback.
Likely causes
- New install on the 96V or 96MDV series, upflow, downflow or horizontal
- Replacement furnace using an old drain run
- Unit that does not have forward pitch
- Drain in an unheated area where freezing is possible
Check in this order
- Make sure all drain hoses are secure and fully seated
- Check that no drain hose has kinks
- Confirm all hoses and drain parts slope in the direction of water flow
- Confirm all clamps and couplings are tight, including both worm-drive clamps on the flue transition hose clamps
- Confirm all drain ports not in use are plugged
- Confirm the unit has forward pitch
- Install heat tape on the drain if the site requires it
- Run water through the trap before firing, and watch for leaks
Applies to: 96V and 96MDV series upflow, downflow and horizontal installs
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Source: 96V series installation instructions, p. 41. Written in our own words; check the manual for your exact model.
For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.