Rheem · Furnace troubleshooting

Annual and start-of-season inspection

96V96MDV

What is going on

Recommended inspections by a qualified installer, service agency, or gas supplier. Do the flame, flue, and condensate checks at the start of the heating season and again around mid-season.

Likely causes

  • Carbon or scale in heat exchanger tubes
  • Flame sensor fouled
  • Condensate trap blocked (can cause water backup and nuisance overtemperature trips)
  • Illegible furnace markings

Check in this order

  1. Inspect the flue passageways, vent system, and main burners for corrosion or other deterioration.
  2. Check main burner flame appearance at start of season and about halfway through the heating season.
  3. If flames are distorted or there is back pressure, check the vent and inlet air system for blockage.
  4. If there is carbon and scale in the heat exchanger tubes, replace the heat exchanger assembly.
  5. Clean the flame sensor with fine steel wool or a Scotch Bright pad.
  6. Inspect the condensate trap for debris or blockage.
  7. Replace the condensate neutralizer if used.
  8. Clean the furnace markings and replace any illegible or missing ones.

Applies to: R96V furnace maintenance

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Source: Rheem 96V installation manual, p. 107. Written in our own words; check the manual for your exact model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.