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HTP · Boiler

E19 Line voltage frequency out of range

Medium severity Elite EL

What the control is telling you

Incoming power frequency is outside the allowed range; pump off.

Applies to: EL-80, EL-110, EL-150, EL-220, EL-299, EL-399 (N/LP)

Likely causes

  • Small or overloaded generator powering the boiler
  • Power supply problem

Test and repair steps

  1. Inspect power wiring to the boiler
  2. If on utility power, notify the power company
  3. If on a generator or inverter, make sure it supplies 60 Hz

Models that show this code

12 models in Elite EL

EL-110 LPEL-110 NEL-150 LPEL-150 NEL-220 LPEL-220 NEL-299 LPEL-299 NEL-399 LPEL-399 NEL-80 LPEL-80 N

Other codes on the same units

  • E03 System sensor failure (cascade)
  • E07 Flue temperature high
  • F00 Water high temperature (ECO)
  • F01 Flue temperature switch / low water
  • F02 Supply sensor failure
  • F03 Return sensor failure
  • F04 Flue sensor failure
  • F05 Supply temperature high

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Source: Elite EL-80 N Installation Manual (LP-293), p. 67. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.