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Thermal disinfection of DHW tank

Greenstar 3A

What happens, in order

  1. Close all DHW taps and set any recirculation pump to continuous
  2. Turn the DHW thermostat to max (about 158 F / 70 C) and wait for the tank to reach it
  3. Open every tap, nearest first, and run until 158 F (70 C) or more for at least 3 minutes at each
  4. Return thermostat, recirculation pump and heating control to normal
  5. Service function 2.d (00 off, 01 on) can run it automatically

Timings and thresholds

ItemValue
Disinfection temperature158 F (70 C)
Time at each tapat least 3 min

Applies to: ZBR with DHW tank

Models

ZBR 21-3AZBR 42-3A

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Source: Bosch Greenstar 6721853955 (2025-11) and 6721853953 (2025-11), Heatronic service functions and operation sections. Written in our own words; timings can differ by model and software version, so check the manual for your exact unit.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.