Goodman · Furnace troubleshooting

Data not yet on network

ACVC96AMVC96GCVC96GMVC96

What is going on

No data, no run. Control comes up with an empty shared data set, so it will not fire. Almost always a new board or a fresh install. Model data lives on the memory card, not in the board. Right card, right model.

Likely causes

  • Control has no data on the network yet, such as after a new board or fresh install
  • Memory card missing, loose, or not seated in its connector
  • Card from a different model loaded by mistake
  • Power cycled before the data finished loading

Check in this order

  1. Power off before repair
  2. Get the memory card for the specific model. Wrong card, wrong data
  3. Seat the card fully, and confirm the model number matches the furnace
  4. Insert the card before turning power on
  5. Power up and let the data load. Give it a minute and do not interrupt
  6. Power off again. Card can come out after load and power-down
  7. Error clears once data is loaded and power has been cycled off. If it returns, recheck the card and the board

Applies to: 34.5 in chassis gas furnaces

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Source: Goodman GMVC96 Service and Troubleshooting, p. 62. Written in our own words; check the manual for your exact model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.