HVACopedia

Majestic · Gas fireplace troubleshooting

Signature Command: sparks but pilot does not light

DVBL7 Signature Command

What is going on

Sparking is seen but the pilot never catches, or the spark does not continue.

Likely causes

  • Spark happening elsewhere, under the pilot
  • Spark not in the path of the gas
  • No gas

Check in this order

  1. Check the gas supply
  2. Re-install or replace the pilot if the spark is in the wrong place
  3. Adjust the sparker position or replace the pilot if it is out of the gas path

Applies to: 300DVBLN/PSC7, 400DVBLN/PSC7, 500DVBLN/PSC7 (Signature Command)

More gas fireplace guides

Related

Majestic error codes · Majestic parts · Majestic tips · Calculators and reference tables

Take it to the job

All guides, error codes and tips work offline in the HVACopedia app.

Open the app

Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 48. Written in our own words; check the manual for your exact model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.