Majestic · technician tips
Majestic service menus, test modes and resets
10 tips for gas fireplace: access codes, button combinations, test modes and the resets you need at the appliance.
Jump to: Button combinations (3) · Service & test modes (2) · Reset & cancel (1) · Settings shortcuts (1) · Commissioning (3)
Button combinations
Key presses that open menus, show readouts or switch modes.
Learn a handheld remote
Gas fireplace · DVBL7 Signature Command
Pair a handheld transmitter with the receiver.
- Press the RF receiver button on the control board with a paper clip: one beep = on, two = off
- Hold OFF on the command center while turning the master switch ON
- Two beeps and the green LED flashes for 10 seconds
- Press OFF on the handheld in that time; two more beeps confirm
Applies to: 300DVBLN/PSC7, 400DVBLN/PSC7, 500DVBLN/PSC7 (Signature Command)
Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 40. Written in our own words; check the manual for your exact model.
Switch between standing and intermittent pilot
Gas fireplace · DVBL7 Signature Command
Signature Command ships as intermittent pilot.
- Hold the ON button on the command center
- While holding, switch the master switch ON
- One beep = standing pilot, two beeps = intermittent pilot
- Wall switch (if fitted) must be ON
Applies to: 300DVBLN/PSC7, 400DVBLN/PSC7, 500DVBLN/PSC7 (Signature Command)
Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 40. Written in our own words; check the manual for your exact model.
Turn the six-hour auto shutdown on or off
Gas fireplace · DVBL7 Signature Command
Control shuts the fireplace off six hours after the last command; on from the factory.
- With the master switch ON, press the ON and OFF buttons together
- One beep = enabled, two beeps = disabled
Applies to: 300DVBLN/PSC7, 400DVBLN/PSC7, 500DVBLN/PSC7 (Signature Command)
Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 40. Written in our own words; check the manual for your exact model.
Service & test modes
Forced fan, low and high fire, test and diagnostic modes, error history and live data.
Check gas pressure at the valve
Gas fireplace · DVBL7
Reading inlet and outlet pressure on either control.
- Back the captured screw out 2 to 3 turns and push the gauge tubing over the test point
- Run the unit on high
- Millivolt: HI/LO knob at HI for maximum pressure
- After reading, tighten the screw firmly (do not over-torque) and leak-check the test point
Applies to: DVBL7 series
Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 24, p. 32. Written in our own words; check the manual for your exact model.
Shut the standing pilot off temporarily
Gas fireplace · DVBL7 Signature Command
Summer shutdown or service on a standing pilot setup.
- Master switch ON, main burner off
- Hold the ON button for 3 seconds
- Pilot returns the next time the system is turned on
Applies to: 300DVBLN/PSC7, 400DVBLN/PSC7, 500DVBLN/PSC7 (Signature Command)
Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 40. Written in our own words; check the manual for your exact model.
Reset & cancel
Clearing lockouts, service reminders and fault history; skipping purge or de-air programs.
Reset a pilot lockout
Gas fireplace · DVBL7 Signature Command
Clear the LED lockout on Signature Command.
- Turn the master switch on the command center OFF
- Turn it back ON and wait for the beep
- Press ON to try again
Applies to: 300DVBLN/PSC7, 400DVBLN/PSC7, 500DVBLN/PSC7 (Signature Command)
Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 41. Written in our own words; check the manual for your exact model.
Settings shortcuts
Where the useful parameters live and what they are set to from the factory.
Memory-off command (resume last flame setting)
Gas fireplace · DVBL7 Signature Command
Turn off while keeping the last settings so the next start resumes them.
- Hold the OFF button for 3 seconds, or turn off the wall switch
- Next start returns to the saved flame height
- To re-set, change to the new settings and use memory-off again
Applies to: 300DVBLN/PSC7, 400DVBLN/PSC7, 500DVBLN/PSC7 (Signature Command)
Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 41. Written in our own words; check the manual for your exact model.
Commissioning
Start-up and set-up steps that are easy to miss.
Millivolt: first lighting and gas purge
Gas fireplace · DVBL7 Millivolt
Commissioning sequence for a new millivolt unit.
- Open the main shutoff and purge the supply line through the inlet test point until gas arrives, then tighten it
- Soap-test the connection at the valve, the burner and the pilot
- Push in the knob, turn counterclockwise to PILOT, hold it and click the piezo until the pilot lights
- Hold a few seconds then release; repeat if the pilot drops
- Turn to ON with the burner switch on; main burner lights in under 4 seconds
Applies to: 400DVBLN/PV7, 500DVBLN/PV7 (millivolt)
Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 29, p. 30, p. 31. Written in our own words; check the manual for your exact model.
Rock wool and first burn tips
Gas fireplace · DVBL7
Getting a good flame picture on a new install.
- Pull rock wool into dime-size bits and lay a single layer on the burner
- Light for 15 minutes and check; flame blue and only in the center means more rock wool in the center
- Do not use the whole bag; too much causes sooting
- Burn the first 10 hours with the blower off and windows open for the burn-off smell
Applies to: DVBL7 series
Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 42, p. 44, p. 4. Written in our own words; check the manual for your exact model.
Test the optional thermostat blower
Gas fireplace · DVBL7 Millivolt
Quick check after installing the BLOTBLDV blower.
- Set the variable speed control to LOW
- Run the fireplace on high; blower should start within 10 minutes
- If it does not, shut down and let it cool, unplug the blower
- With a jeweler's screwdriver turn the white dial on the speed control 1/8 turn counterclockwise and retest
Applies to: 400DVBLN/PV7, 500DVBLN/PV7 (millivolt)
Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 27. Written in our own words; check the manual for your exact model.
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For licensed technicians. Installer menus, test modes and access codes change settings that affect safety; only use them if you are trained on the appliance and understand the result. Gas, electrical and refrigerant work must be done by a qualified, licensed person, and the manufacturer’s manual for the exact model and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.