Majestic · Gas fireplace troubleshooting

Blue, lifting flame (ghosting)

DVBL7

What is going on

Flame burns blue and lifts off the burner.

Likely causes

  • Not enough combustion air.

Check in this order

  1. Make sure the vent cap is fitted correctly and clear
  2. Check vent joints for leaks
  3. Clear the inner air intake at the bottom back of the firebox
  4. Check the glass is latched and sealed

Applies to: DVBL7 series

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Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 47. Written in our own words; check the manual for your exact model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.