Majestic · Gas fireplace troubleshooting
Blue, lifting flame (ghosting)
What is going on
Flame burns blue and lifts off the burner.
Likely causes
- Not enough combustion air.
Check in this order
- Make sure the vent cap is fitted correctly and clear
- Check vent joints for leaks
- Clear the inner air intake at the bottom back of the firebox
- Check the glass is latched and sealed
Applies to: DVBL7 series
More gas fireplace guides
Take it to the job
All guides, error codes and tips work offline in the HVACopedia app.
Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 47. Written in our own words; check the manual for your exact model.
For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.