All brands · Air conditioner troubleshooting

Not cooling

What is going on

The system runs but the house does not cool, or the outdoor unit does not start.

Likely causes

  • Dirty filter or evaporator coil
  • Dirty condenser coil
  • Failed capacitor or contactor
  • Low refrigerant charge or a leak
  • Tripped breaker or disconnect
  • Frozen evaporator coil

Check in this order

  1. Confirm thermostat is in Cool and set below room temperature
  2. Replace the filter and check the indoor blower runs
  3. Check that the outdoor unit runs breaker, disconnect, contactor, capacitor
  4. Clean the condenser coil
  5. Measure supply and return temperature split
  6. If the coil is frozen, shut down to thaw before checking charge
  7. Check superheat and subcooling against the manufacturer's charging chart

Applies to: Central air conditioners

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Source: General HVAC service practice — verify per model. Written in our own words; check the manual for your exact model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.