All brands · Air conditioner troubleshooting

No cooling, compressor and condenser fan both dead, supply voltage present at disconnect

What is going on

Possible causes and checks for: no cooling, compressor and condenser fan both dead, supply voltage present at disconnect.

Likely causes

  • Blown cartridge fuses (after storm). Check continuity of fuses (infinite = open)
  • Also breakers, power outage

Check in this order

  1. Replace fuses, verify pressures. (33A) p.894 [868]

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Source: General HVAC service practice — verify per model. Written in our own words; check the manual for your exact model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.