Carrier · Air conditioner troubleshooting

Hissing from the outdoor unit after it shuts off

What is going on

On the Infinity 19VS (24VNA9) a hiss is heard at the outdoor unit for a short time after the compressor stops. This is normally the pressure equalizer valve balancing pressures across the rotary compressor so the next start is easier.

Likely causes

  • Normal pressure equalizer valve operation during the off cycle

Check in this order

  1. Confirm the hiss happens right after the compressor stops and fades away on its own.
  2. Explain to the homeowner that this is a normal sound for this unit, to avoid a callback.
  3. If the hiss is constant while running, or the system has low capacity or icing, check for a refrigerant leak and check pressures instead - that is not the equalizer valve.

Applies to: Carrier Infinity 19VS variable speed air conditioner 24VNA9

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Source: Carrier Infinity 19VS Variable Speed Air Conditioner 24VNA9 Application Guideline, catalog 24VNA9---01AG (05/16), Sound section, p.5. Written in our own words; check the manual for your exact model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.