Trane · Furnace

E23 Menu data not received by combustion micro (CCM)

Medium severity Trane S8V2

What the control is telling you

The combustion control processor on the IFC has incomplete menu data.

Applies to: Trane S8V2 only

Likely causes

  • Internal IFC data issue

Test and repair steps

  1. Turn power off for one minute and restore.
  2. If the error returns, replace the IFC.

Settings for these units

Clearance to combustibles · Trane S8V2

Cabinet widthVertical sides / topHorizontal sides / top
14.5 in.0 / 1 in.1 / 2 in.
17.5 in.0 / 1 in.1 / 2 in.
21.0 in.0 / 1 in.1 / 3 in.
24.5 in.0 / 1 in.1 / 5 in.

24 in. front service access.

3 in. in front of the combustion air openings.

Return filter size by cabinet width · Trane S8V2

Cabinet widthFilter
14-1/2 in.1 - 14 x 25 x 1 in.
17-1/2 in.1 - 16 x 25 x 1 in.
21 in.1 - 20 x 25 x 1 in.
24-1/2 in.1 - 24 x 25 x 1 in.

Filters are field supplied and mounted outside the cabinet.

Over 1600 CFM upflow: return on both sides, one side plus bottom, or bottom only.

Models that show this code

12 models in Trane S8V2

S8V2A040M3PCBS8V2A040M3PDS8V2B060M4PCBS8V2B060M4PDS8V2B080M4PCBS8V2B080M4PDS8V2C080M5PCBS8V2C080M5PDS8V2C100M5PCBS8V2C100M5PDS8V2D120M5PCBS8V2D120M5PD

Other codes on the same units

  • E12 Control fuse open
  • E13 Blower motor size / OEM ID mismatch
  • E14 Configuration file error
  • E17 Blower motor communication error
  • E24 Internal communication error between ACM and CCM
  • E25 Orientation sensor out of range
  • E26 Return static pressure sensor out of range or not connected
  • E27 Return air thermistor out of range or not connected

Save it for the next call

Star this code in the HVACopedia app and keep the whole library on your phone for jobs with no signal.

Open the app

Source: Trane FNR-SVX003A-EN (S8V2 installer's guide) - section Integrated Furnace Control Display Codes, Table 37 Error codes; Trane FNR-SVX003A-EN (S8V2 installer's guide) - section Troubleshooting (flowcharts). Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.