Rinnai · Tankless water heater

S Venturi reset sequence: step S (SENSEI)

Menu / mode display SENSEI

What the display is showing

A screen shown on SENSEI (non RX/CX) units while stepping through the venturi/gas valve reset procedure by pressing button B on the PC board for 1 second at a time. It comes after F and before E.

Applies to: Rinnai SENSEI tankless (RU, RUR, RSC, CU)

What to do

  1. Press B for 1 second from the F screen to reach S, then press B again for E.

Settings for these units

RSC supply connection sizes · SENSEI

ConnectionSize
Gas3/4 in. NPT
Cold inlet3/4 in. NPT
Hot outlet3/4 in. NPT
Condensate drain1/2 in. NPT
Pressure relief valveM33 thread

The PRV and its adapter come in the box; PRV must be rated 150 psi and at least the heater Btu/h.

Condensate drain line must stay at least 1/2 in. over its whole length.

RSC water quality limits · SENSEI

ContaminantMaximum level
Total hardnessUp to 200 mg/L
AluminumUp to 0.2 mg/L
ChloridesUp to 250 mg/L
CopperUp to 1.0 mg/L
Dissolved CO2Up to 15.0 mg/L
IronUp to 0.3 mg/L
ManganeseUp to 0.05 mg/L
pH6.5 to 8.5
TDSUp to 500 mg/L
ZincUp to 5 mg/L

Damage from water above these limits is not covered by warranty.

Hard water should be treated; use the Service Soon (SS) reminder (parameter 03) for flushing intervals.

Models that show this code

20 models in SENSEI

CU160eCU160iCU199eCU199iRSC160eRSC160iRSC199eRSC199iRU130eRU130iRU160eRU160iRU180eRU180iRU199eRU199iRUR160eRUR160iRUR199eRUR199i

Other codes on the same units

  • Mute Controller key beeps on/off
  • Parameter mode Parameter settings menu
  • Perf data Performance data viewer (live readings and counters)
  • Priority light Priority light on (this controller is in charge)
  • SE Cascade diagnostic display (error on secondary unit)
  • SS Service Soon alert (also listed as 55)
  • t Venturi reset sequence: step t
  • °C/°F Temperature scale switch (Celsius / Fahrenheit)

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Source: Rinnai Troubleshooting TWH Diagnostic Codes (100000652), Code 17 and Code 52 reset procedure p.28-29. Summarized in our own words; check the original manual for your model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.