Rheem · Furnace

d1 No shared data (NO SHARED DATA)

Critical severity RGPE/RGLE

What the control is telling you

No valid furnace shared data on the memory card or network; furnace will not run in any mode. Level 2 fault. Thermostat also shows Call For Service / CHECK FURNACE to the homeowner.

Applies to: RGPE/RGLE 2-stage 80+

Likely causes

  • Replacement IFC installed without the original memory card
  • Card missing/invalid and no copy on the communicating network

Test and repair steps

  1. Check whether the original memory card is attached to the IFC or inserted in connector J15.
  2. If the IFC was replaced, break the original memory card off the old control and insert it in J15 of the new one.
  3. Warning: Never swap memory cards or controls between furnaces or from a condenser/air handler - wrong data can cut heating airflow and trip the main limit.
  4. If the original card is lost, order the correct replacement memory card for this model from ProStock and insert it in J15.
  5. Communicating systems confirm the model in the furnace user menu under Unit Info matches the rating label.
  6. Replacement controls from ProStock carry no shared data and cannot be programmed in the field.

Settings for these units

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Source: RGPE/RGLE: Table 16 p.49 / Table 20; memory card rules p.38-39. Summarized in our own words; check the original manual for your model.

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For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.