HTP · Boiler

F11 False flame signal

Critical severity Elite EL

What the control is telling you

Control sees flame when it is not asking the boiler to run. Lockout with pump on. Control: FAULT light red steady and LOCKOUT shown on lower line; reset with RESET held over 1 second after repair.

Applies to: EL-80, EL-110, EL-150, EL-220, EL-299, EL-399 (N/LP)

Likely causes

  • Gas valve leaking through
  • Spark igniter or flame rectifier probe faulty
  • Condensate backup into the combustion chamber
  • Refractory wall touching the probe

Test and repair steps

  1. Look in the sight window if there is flame, shut the gas at the service valve and replace the gas valve
  2. If the flame signal is above 1.0 with the burner off, replace the spark igniter and the flame rectification probe
  3. If the signal disappears with the gas off, check the gas valve electrical connection
  4. Check for condensate backup and repair; replace a damaged refractory wall
  5. A refractory wall resting on the probe can ground the signal and give a false reading
  6. Turn the gas back on after repairs

Models that show this code

12 models in Elite EL

EL-110 LPEL-110 NEL-150 LPEL-150 NEL-220 LPEL-220 NEL-299 LPEL-299 NEL-399 LPEL-399 NEL-80 LPEL-80 N

Other codes on the same units

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Source: Elite EL-80 N Installation Manual (LP-293), p. 72. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.