Majestic · Gas fireplace
1 GREEN / 2 sec Pilot lockout - trial for ignition
What the control is telling you
The pilot did not light during the sparking period and the control locked out. Green flash every 2 seconds until reset.
Applies to: 300DVBLN/PSC7, 400DVBLN/PSC7, 500DVBLN/PSC7 (Signature Command)
Likely causes
- No gas to the pilot
- Sparker not lighting the pilot
- Pilot sensor not in the flame
Test and repair steps
- Turn the master switch OFF, then ON again to reset
- Press ON and watch whether the pilot lights
- If it locks out again, go through the no spark / pilot does not light checks
- Check gas supply, sparker and sensor position
Other codes on the same units
- 1 BEEP Single beep (confirmation)
- 1 RED Conversion cover missing
- 1 RED / 10 sec Low battery
- 1 RED / 2 sec (until reset) Pressure switch failure (power vent only)
- 1 RED-GREEN / 2 sec Pilot lockout - flame loss
- 2 BEEPS Double beep (confirmation)
- 2 RED Spark fail
- 2 RED / 10 sec No or low thermopile power
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Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 41, p. 47. Summarized in our own words; check the original manual for your model.
Homeowner looking at this code? See what it means for you and when to call a technician.
For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.