Majestic · Gas fireplace

2 RED Spark fail

High severity DVBL7 Signature Command

What the control is telling you

Two red flashes after the ON button is pressed: the control tried to spark but did not get a pilot.

Applies to: 300DVBLN/PSC7, 400DVBLN/PSC7, 500DVBLN/PSC7 (Signature Command)

Likely causes

  • Sparker lead or pilot connections loose
  • Spark is jumping to the wrong place (under the pilot) instead of into the gas stream
  • Sparker not positioned in the path of the pilot gas
  • Control board picking up interference from nearby metal / poor grounding

Test and repair steps

  1. Check the pilot connections at the control board
  2. Look at the spark if it happens under the pilot, re-install or replace the pilot assembly
  3. If the spark is not in the gas path, adjust the sparker position or replace the pilot assembly
  4. Check grounding; re-install or move the control board, or replace it if the problem stays

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Source: Majestic DVBL7 Series Installation and Operating Instructions, p. 41, p. 48. Summarized in our own words; check the original manual for your model.

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For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.