All brands · Heat pump troubleshooting

Excess ice on outdoor coil

What is going on

Possible causes and checks for: excess ice on outdoor coil.

Likely causes

  • Defrost timer/sensor/board fault
  • Outdoor fan not stopping in defrost
  • Reversing valve not shifting
  • Pan drain frozen (no heat tape)
  • Low charge
  • Restricted airflow

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Source: General HVAC service practice — verify per model. Written in our own words; check the manual for your exact model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.