All brands · General troubleshooting
Musty odor, mold
What is going on
Possible causes and checks for: musty odor, mold.
Likely causes
- Moisture (leaks, condensation, damp basement)
- Dirty coil/drain pan/humidifier
Check in this order
- Fix leaks, dehumidify basement (not exhaust if outdoor air humid), UV on coil/pan, HVAC cleaning, HEPA vacuuming
More general guides
Take it to the job
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Source: General HVAC service practice — verify per model. Written in our own words; check the manual for your exact model.
For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.