All brands · Boiler troubleshooting

No heat or some zones cold

What is going on

The boiler fires but one or more zones stay cold, or the boiler does not fire.

Likely causes

  • Low system pressure
  • Air in the system
  • Failed circulator pump or zone valve
  • Thermostat or zone control wiring
  • Boiler in lockout

Check in this order

  1. Check the boiler display or LED for an error code
  2. Check system pressure (typically 12 to 20 psi cold on residential systems; confirm for the installation)
  3. Bleed air from radiators or purge the zone
  4. Confirm the circulator runs and the zone valve opens when the zone calls
  5. Check thermostat and zone control wiring

Applies to: Hydronic boilers

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Source: General HVAC service practice — verify per model. Written in our own words; check the manual for your exact model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.