NTI · Boiler troubleshooting

Lockout 138 - flame too low

Trinity Tft

What is going on

Flame signal drops below what the control needs.

Likely causes

  • Blocked venting or air inlet
  • Fouled or cracked flame sensor
  • Combustion settings off
  • Electrical noise on site
  • Failing limit in the ILK string

Check in this order

  1. Check exhaust, air inlet, blower, venturi and heat exchanger for blockage
  2. Inspect and clean or replace the flame sensor
  3. Recheck combustion readings
  4. Look for noisy equipment starting at the same time
  5. Test the internal low water cutoff and any external limit between R and LIM

Applies to: Trinity Tft60, Tft85, Tft110, Tft154, Tft201, Tft285, Tft340, Tft399

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Source: NTI Trinity Tft399 Installation and Operation Manual (2018-09-07), Sec. 16.0 Troubleshooting. Written in our own words; check the manual for your exact model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.