NTI · Boiler troubleshooting

Flame signal too low or flame loss

TRX

What is going on

The control reads the flame signal in parameter 8.7.9. It needs a signal above 18 to detect flame at start, and it calls a flame loss if the signal falls below 15. The gap between those two numbers is your margin. A signal that barely clears 18 and sags during the run is the early warning before the boiler starts locking out.

Likely causes

  • Weak or dirty flame sensing, such as a fouled or worn sensor rod
  • Low gas supply or incorrect gas setup
  • Ignition power set incorrectly (parameter 2.2.0)
  • Poor burner condition or bad flame pattern
  • Loose or damaged sensor wiring

Check in this order

  1. Open the complete menu and read the flame signal at parameter 8.7.9 while the burner runs.
  2. Confirm the signal rises above 18 at ignition, since the control will not accept the flame otherwise.
  3. If the signal drops below 15 during operation, check the flame sensor and burner condition.
  4. Inspect the sensor rod and clean light deposits, and check its wire and connector for looseness or damage.
  5. Check that the ignition power in 2.2.0 matches Table 33 for the gas and PCB in use.
  6. Confirm gas supply pressure and fuel setup match the rating plate, and verify combustion with an analyzer.
  7. Gas and combustion work belongs to a licensed technician.

Applies to: TRX boiler flame detection

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Source: NTI TRX150 manual, p. 79. Written in our own words; check the manual for your exact model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.