Rinnai · Tankless water heater
72 Flame rod fault
What the control is telling you
The flame rod circuit is not sensing flame properly, due to wiring, rod position, carbon build-up, low flame current, a heat exchanger leak or a board fault.
Applies to: SENSEI Series, SENSEI RX/CX Series, Non-SENSEI Series
Likely causes
- Broken or damaged flame rod wiring
- Flame rod not contacting the flame
- Carbon build-up on the flame rod
- Flame current below 1 micro amp
- Leaking heat exchanger
- Faulty PC board
Test and repair steps
- Inspect the harness from the flame rods to the PC board for broken or damaged connections.
- Confirm the flame rod sits in the flame when the heater fires.
- Remove the flame rod and look for carbon build-up; replace the rod and gasket if needed.
- Measure flame rod output; it must hold at least 1 micro amp.
- Replace the flame rod and its gasket.
- Check the heat exchanger for leaks and replace it if necessary.
- Replace the PC board.
- SENSEI Transfer data from the old board with the supplied cable, or program all parameters manually per PCB Replacement Instructions (100000553).
- SENSEI RX/CX Transfer data from the old board with the supplied cable, or program all parameters manually per PCB Replacement Instructions (100000854).
Settings for these units
- RSC supply connection sizes · SENSEI
- RSC water quality limits · SENSEI
- RSC clearances to combustibles · SENSEI
- RSC temperature settings available · SENSEI
- RX supply connection sizes · SENSEI RX/CX
- RX water quality limits · SENSEI RX/CX
- RX water treatment and flushing by hardness · SENSEI RX/CX
- RX clearances to combustibles · SENSEI RX/CX
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Source: Rinnai Troubleshooting TWH Diagnostic Codes (100000652), p.60. Summarized in our own words; check the original manual for your model.
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