Carrier · Heat pump

Curtailment Utility curtailment shown on user interface

Normal status Carrier Infinity 18VS 25VNA8Carrier 2-stage 24ANB/25HNB

What the display is showing

When a utility device opens the UTIL input to shut the system down at peak load, the Infinity user interface shows Curtailment Yes (25VNA8/24VNA9) or Curtailment Active (24ANB/25HNB). Compressor operation is interrupted by design; nothing is broken.

Applies to: Carrier Infinity 25VNA8/24VNA9 variable speed, 24ANB/25HNB two-stage and single-stage communicating outdoor units

Models that show this code

15 models in Carrier Infinity 18VS 25VNA8, Carrier 2-stage 24ANB/25HNB

25HNB62425HNB63625HNB64825HNB66025HNB92425HNB93625HNB94825HNB96025VNA81325VNA82425VNA82525VNA83625VNA83725VNA84825VNA860

Other codes on the same units

  • LED1 MOC red LED1 (sizes 25-60)
  • LED3 MOC amber LED3 (sizes 25-60)
  • LED200 MOC red LED (sizes 13, 24B)
  • LED207 MOC amber LED (sizes 13, 24B)
  • COMM LED Green COMM LED on - communicating
  • Charging mode Refrigerant charging mode (25VNA8/24VNA9, communicating)
  • ON Amber STATUS LED on solid - standby
  • Status code recall Status code recall mode (25VNA8/24VNA9)

Save it for the next call

Star this code in the HVACopedia app and keep the whole library on your phone for jobs with no signal.

Open the app

Source: Carrier 25VNA8/24VNA9 service manual, Utility Interface With Infinity Touch Control, p.14; Carrier residential A/C and heat pump service manual 24-25, two-stage control functions, p.55-56. Summarized in our own words; check the original manual for your model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.