Carrier · Heat pump

81 Low stage thermal lockout

High severity Carrier 2-stage 24ANB/25HNB

What the control is telling you

Amber STATUS light flashes 81: the compressor thermal protector tripped in low stage three cycles in a row; low stage is locked out for 4 hours or until 24 V is cycled.

Applies to: Carrier 25HNB6/25HNB9 two-stage HP

Likely causes

  • Compressor internal overload repeatedly tripping
  • Start relay/capacitor staying in circuit too long
  • Low voltage, poor airflow or charge problem

Test and repair steps

  1. Check line voltage under load.
  2. Check the start assist parts and compressor windings.
  3. Check charge and airflow, then reset by cycling 24 V.

Models that show this code

8 models in Carrier 2-stage 24ANB/25HNB

25HNB62425HNB63625HNB64825HNB66025HNB92425HNB93625HNB94825HNB960

Other codes on the same units

  • 47 No 230 V at unit
  • 53 Outdoor air temperature sensor fault
  • 55 Outdoor coil temperature sensor fault
  • 56 OAT / coil thermistor out of range
  • 71 Compressor dropped out
  • 73 Contactor shorted
  • 83 Low pressure lockout (4 hours)
  • 84 High pressure lockout (4 hours)

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Source: Carrier Residential AC & HP Application Guideline and Service Manual 24-25-9SM (text export), Table 14 Status Codes / Table 18 Troubleshooting. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.