Bosch · Tankless water heater

Display blank Display blank - appliance off

Normal status Bosch Greentherm T9800 SEBosch Greentherm T9900 SE

What the display is showing

After the ON/OFF touch key is held for more than 3 seconds the appliance turns off and the display goes blank. Holding it again for more than 3 seconds turns the appliance on and the display shows the selected temperature. A blank display with the appliance expected on points to a power supply check.

Applies to: Greentherm T9800 SE 160/199 and T9900 SE 160/199 tankless water heaters

Models that show this code

6 models in Bosch Greentherm T9800 SE, Bosch Greentherm T9900 SE

Greentherm T9800 SE 160Greentherm T9800 SE 199Greentherm T9800 SEC 199Greentherm T9900 SE 160Greentherm T9900 SE 199Greentherm T9900 i 199

Other codes on the same units

  • CA Water flow above 9.2 gpm
  • CE Flue blockage during operation (siphon pressure)
  • CF Flue blockage during operation (insufficient air)
  • DH DH data history
  • EA Ignition failure
  • EB Control unit internal error
  • EC Flame lost during operation
  • EE Gas valve modulation coil disconnected

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Source: Bosch Greentherm T9800 SE 160-199 installation 6720816815 (06.2023), 6.2 Power p.45 and 7 Maintenance - descaling steps; T9900 SE 160-199 installation 6 720 813 635 (2024-06) same section. Summarized in our own words; check the original manual for your model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.