KeepRite · Heat pump troubleshooting

Forcing a defrost to test the board - KeepRite N4H4/R4H4/WCH4/NXH5

What is going on

Steps to force a defrost cycle and confirm the defrost board, thermostat and reversing valve work.

Likely causes

  • Defrost thermostat stuck open or closed
  • Defrost board fault
  • Reversing valve not shifting

Check in this order

  1. Quiet Shift-2 boards short the J1 speed-up pins for 5 s and release. With the defrost thermostat open you only get a short test defrost; with it closed a full defrost starts.
  2. Other boards power off, unplug the outdoor fan lead (OF2 on PSC units, ODF on ECM units) and tape it.
  3. Run in heat until the liquid line drops below about 30°F so the defrost thermostat closes.
  4. Short the speed-up terminals; release the moment the reversing valve shifts, or the 10-minute defrost is skipped in about 2 s.
  5. Defrost should end when the coil/liquid line reaches about 65°F or when time runs out.
  6. Power off and reconnect the fan lead when done.

Applies to: KeepRite N4H4, R4H4, WCH4, NXH5 heat pumps

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Source: KeepRite/ICP N4H4/R4H4/WCH4/NXH5 Installation Instructions 428 01 5107 10, Defrost / Defrost Speedup p.7-8. Written in our own words; check the manual for your exact model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.