Noritz · Tankless water heater

MM31 Maintenance monitor 31 - outlet water temperature

Menu / mode display Noritz EZNoritz NRCRNoritz CDVNoritz NRC/NRCP

What the display is showing

Shows the temperature of water leaving the heater. If it equals the set temperature the problem is probably in the plumbing or fixtures. Useful with code 90 and with complaints of lukewarm or fluctuating water.

Applies to: EZ, NRCR, CDV, NRC/NRCP

What to do

  1. Open the maintenance monitor (display window, remote or EZ Start Plus app).
  2. Select the MM number.
  3. Read the value, compare with set temperature and expected behaviour.

Settings for these units

Indoor clearances (required and recommended) · Noritz NRCR

LocationRequiredRecommended (service)
Top12 in. (300 mm)3 in. (76 mm) above and below exhaust
Front4 in. (100 mm)24 in. (610 mm)
Sides3 in. (76 mm)8 in. (203 mm)

Required clearances apply to both combustible and non-combustible materials.

Recommended space is for service and quick access to gas and water shut-offs.

Operation panel menu settings and defaults · Noritz EZ, Noritz NRCR

SettingOptionsDefault
Max Set Temperature (power off)100-140 F in 5 F steps; 37-48 C, 50-60 C120 F / 50 C
Recirc ON/OFFON / OFFOFF
Recirc ModeAlways OFF, Always ON, Manual Timer, Auto Learning (NRCR)Always OFF
Vacation ModeActive / InactiveInactive
Flow Meter Alarm10-60 gal (5 gal steps), 70-100 gal (10 gal steps), OFFAlarm OFF
Drain Water (power off)Start / CancelCancel
Scale Flushing (power off)Start / CancelCancel
Audible AlarmON / OFFON
Screen LockActive / Inactive (4-digit password)Inactive
Units (first 10 min after power-up, power off)[F/gal/ft] or [C/L/m][F/gal/ft]
Power Saving Dis. / BacklightON-OFF / Power Save ON-OFFON / Power Save ON
Brightness / Contrast / Touch SoundBright-Normal-Dim-Dark / -15 to +15 / ON-OFFNormal / Standard / ON

Setting 125 F (55 C) or higher needs Max Set Temperature raised first; the panel warns about scald risk.

Default Settings resets everything in Settings except Screen Lock (hold OK about 5 s).

Models that show this code

12 models in Noritz EZ, Noritz NRCR, Noritz CDV, Noritz NRC/NRCP

EZ111DVEZ71DVEZ98DVN-0841MCN-0841MC-DVN-0842MCN-0842MC-DVNCC199CDVNRC111-DVNRC111-SVNRCR111DVNRCR92DV

Other codes on the same units

  • C1# Descaling reminder (C11-C19)
  • F76 Multi-system communication error
  • MM14 Maintenance monitor 14 - flow rate
  • MM30 Maintenance monitor 30 - inlet water temperature
  • MM32 Maintenance monitor 32 - heat exchanger water temperature
  • MM49 Maintenance monitor 49 - fan speed
  • MM86 Maintenance monitor 86 - recirculation mode
  • BURNER ON indicator Remote burner-on indicator

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Source: Noritz EZ/NRCR/CDV Level 2 (Premix R2 V2), Maintenance Monitors, p.18-21; Noritz Residential Level 2 (NRC/NRCP and older, R2 V1), Maintenance Monitors, p.12-14. Summarized in our own words; check the original manual for your model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.