HVACopediaNavien · Tankless water heater
Error icon Error indicator
What the display is showing
Front-panel indicator that lights when an error exists; an error code then appears on the display. Use the Reset button to reset the heater after an error.
Applies to: NPN-160U/180U/199U, NPN-120E/160E/180E/199E
Settings for these units
Installation clearances (indoor / outdoor) · Navien NPN
| Side | Indoor: combustibles | Indoor: non-combustibles | Outdoor: combustibles | Outdoor: non-combustibles |
|---|---|---|---|---|
| Top | 6 in. (152 mm) | 2 in. (51 mm) | 12 in. (305 mm) | 2 in. (51 mm) |
| Back | 0 in. | 0 in. | 0 in. | 0 in. |
| Front | 6 in. (152 mm) | 6 in. (152 mm) | Panel 24 in. (610 mm); exhaust 24 in. (610 mm) | Panel 0 in.; exhaust 24 in. (610 mm) |
| Sides | 2 in. (51 mm) | 1/2 in. (13 mm) | 6 in. (152 mm) | 1/8 in. (3.2 mm) |
| Ground / bottom | 12 in. (305 mm) | 12 in. (305 mm) | 12 in. (305 mm) | 2 in. (51 mm) |
| Vent | 0 in. | 0 in. | - | - |
Room temp must stay between 32 F (0 C) and 120 F (49 C).
Outdoor models need a weather-rated disconnect switch for the 120 V supply.
Models that show this code
7 models in Navien NPN
Other codes on the same units
- E762 Vent pipe not properly inserted
- E773 Wrong gas type detected
- CLR All timers cleared
- Combustion Combustion indicator
- HEAT Recirculation started from remote
- Hot water recirculation icon Hot water recirculation indicator
- MA.00 Cascade main unit confirmed
- MAIN Remote asks for main/sub setting
Save it for the next call
Star this code in the HVACopedia app and keep the whole library on your phone for jobs with no signal.
Source: Navien NPN-U/NPN-E Installation Manual, 2.4 The Front Panel, p.8. Summarized in our own words; check the original manual for your model.
For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.