Carrier · Heat pump

97 DC over voltage lockout

High severity Carrier Infinity 18VS 25VNA8

What the control is telling you

Amber STATUS light flashes 97. Inverter DC voltage kept going too high (elevated from code 91). Type: System malfunction; reset: 2 hours.

Applies to: Carrier Infinity 18VS variable speed heat pump 25VNA8 (AOC control + inverter)

Likely causes

  • High supply voltage (over about 253 VAC)
  • Inverter internal damage

Test and repair steps

  1. Measure supply voltage at the outdoor unit; if high, contact the utility.
  2. Replace the inverter if supply voltage is normal.

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Source: Carrier 25VNA8 / 24VNA9 Service Manual, Table 6 Fault Code Actions, p.25. Summarized in our own words; check the original manual for your model.

Homeowner looking at this code? See what it means for you and when to call a technician.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.