Bosch · Heat pump
o37 Low refrigerant in heating
What the control is telling you
The unit detected too little refrigerant in heating mode.
Applies to: Bosch IDS Light BOVA15 (24/36/60) R-454B heat pump outdoor units
Likely causes
- Closed service valves
- Damaged refrigerant lines
- Failed transducer or T4/T5 sensor
- Undercharge
Test and repair steps
- Open the service valves.
- Check for damaged lines.
- Check the pressure transducer and T4/T5 sensors.
- Charge the system correctly.
Models that show this code
3 models in Bosch IDS Light
Other codes on the same units
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Source: Bosch IDS Light installation BTC 762003308 D (02.2025), Fault Code Table 23 and 17.12 Error Code Troubleshooting, p.42-59. Summarized in our own words; check the original manual for your model.
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For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.