Bosch · Boiler
EA No flame detected
What the control is telling you
The burner did not light or flame was not proven within the safety time.
Applies to: Bosch Greenstar ZBR 21/28/35/42-3A boilers and ZWB 28/35/42-3A combi boilers
Likely causes
- Gas cock closed or low gas pressure
- Ground lead loose
- Damaged electrodes
- Blocked flue or condensate trap
- Gas/air ratio out of range
- Faulty gas valve
- Soiled heat exchanger
- Code plug problem
Test and repair steps
- Warning: Disconnect mains power and close the gas cock before opening the appliance or working on the gas train.
- Check the earth lead and the power supply.
- Confirm the gas cock is open and measure inlet gas pressure.
- Inspect the electrodes and replace if damaged.
- Check the flue system and clean the condensate trap.
- Remove and inspect the diaphragm at the fan inlet for dirt or cracks.
- Check the gas/air ratio and the gas valve; inspect the heat exchanger for soot.
- In room-air operation, check the combustion air openings; reseat the code plug.
Models that show this code
4 models in Bosch Greenstar
Other codes on the same units
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Source: Bosch Greenstar ZBR/ZWB 21-42-3A service manual 6721853955 (2025-11), Table 38 Faults shown on the display, p.74-75; Greenstar combi 100 p/151 p service manual 6721853953 (2025-11), Table 33. Summarized in our own words; check the original manual for your model.
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For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.