Goodman · Air conditioner troubleshooting
No cooling - R-32 GLXS/ALXS condenser
What is going on
Thermostat calls for cooling but the outdoor unit or indoor blower is not doing its part.
Likely causes
- No 230 V or 24 V supply
- Thermostat or wiring fault
- Pressure switch open
- Failed contactor
- Failed run capacitor
- Compressor overload open or windings open
- Locked compressor
- Metering device or charge problem
- Indoor blower or board fault
Check in this order
- Check 230 V at the unit and at the transformer; check 24 V from the transformer.
- Check 24 V on Y from the thermostat; then 24 V at the contactor coil - none means check the pressure switches and wiring.
- Contactor energized but not closing replace it.
- Compressor not running with the contactor closed: check wiring, run capacitor, overload and windings. A hot compressor should be allowed to cool and retried.
- Windings open or compressor locked replace the compressor.
- Compressor runs but does not pump check for a clogged piston or faulty TXV, then confirm charge with subcooling/superheat.
- Indoor blower not running check 24 V on G from the thermostat and voltage to the indoor motor; replace the board or motor as found.
Applies to: R-32 GLXS3/4/5 and ALXS3/4/5 condensing units
Take it to the job
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Source: Goodman RS6200301 R-32 GLXS/ALXS/GLZS/ALZS service (07-2024), Condenser - Cooling troubleshooting flowchart p.49. Written in our own words; check the manual for your exact model.
For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.