Rinnai · Tankless water heater

t Venturi reset sequence: step t

Menu / mode display SENSEI RX/CXSENSEI

What the display is showing

One of the screens shown on the controller while stepping through the reset procedure after cleaning the venturi (code 17) or replacing the gas valve/venturi assembly (code 52). Each press of button B on the PC board for 1 second moves to the next screen; the manual does not give the letters a separate meaning.

Applies to: Rinnai SENSEI and SENSEI RX/CX tankless

What to do

  1. With the controller blank, press B for 1 second at a time to advance: SENSEI shows t, F, S, E; RX/CX shows dES, t, AdJ, F, A, E.
  2. E appears only while code 17 or 52 is active.
  3. Finish by pressing A and B together for 10 seconds until ECL shows.

Settings for these units

RSC supply connection sizes · SENSEI

ConnectionSize
Gas3/4 in. NPT
Cold inlet3/4 in. NPT
Hot outlet3/4 in. NPT
Condensate drain1/2 in. NPT
Pressure relief valveM33 thread

The PRV and its adapter come in the box; PRV must be rated 150 psi and at least the heater Btu/h.

Condensate drain line must stay at least 1/2 in. over its whole length.

RSC water quality limits · SENSEI

ContaminantMaximum level
Total hardnessUp to 200 mg/L
AluminumUp to 0.2 mg/L
ChloridesUp to 250 mg/L
CopperUp to 1.0 mg/L
Dissolved CO2Up to 15.0 mg/L
IronUp to 0.3 mg/L
ManganeseUp to 0.05 mg/L
pH6.5 to 8.5
TDSUp to 500 mg/L
ZincUp to 5 mg/L

Damage from water above these limits is not covered by warranty.

Hard water should be treated; use the Service Soon (SS) reminder (parameter 03) for flushing intervals.

Models that show this code

30 models in SENSEI RX/CX, SENSEI

CU160eCU160iCU199eCU199iCX160iCX199iCXP160iCXP199iRSC160eRSC160iRSC199eRSC199iRU130eRU130iRU160eRU160iRU180eRU180iRU199eRU199iRUR160eRUR160iRUR199eRUR199iRX130iRX160iRX180iRX199iRXP160iRXP199i

Other codes on the same units

  • S Venturi reset sequence: step S (SENSEI)
  • SE Cascade diagnostic display (error on secondary unit)
  • SEt Initial settings not yet confirmed
  • SS Service Soon alert (also listed as 55)
  • dES Descaling (flush) mode
  • nG Initial setting: natural gas
  • rnS Descaling finished, rinse now
  • °C/°F Temperature scale switch (Celsius / Fahrenheit)

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Source: Rinnai Troubleshooting TWH Diagnostic Codes (100000652), Code 17 and Code 52 reset procedure p.28-29. Summarized in our own words; check the original manual for your model.

For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.