NTI · Boiler
Alert 36 Program Module (PM) incompatible with product was inserted into socket
What the control is telling you
Program Module (PM) incompatible with product was inserted into socket.
Applies to: Trinity Tft60, Tft85, Tft110, Tft154, Tft201, Tft285, Tft340, Tft399
Models that show this code
13 models in Trinity Tft
Other codes on the same units
- Alert 357 Abnormal Recycle: fault DHW sensor
- Alert 358 Abnormal Recycle: DHW high limit
- Alert 359 Abnormal Recycle: fault inlet sensor
- Alert 36 Program Module (PM) incompatible with product was inserted into socket
- Alert 360 Abnormal Recycle: Check Parameters Failed
- Alert 361 Internal error: No factory parameters were detected in control
- Alert 362 Internal error: PID iteration frequency was invalid
- Alert 363 Internal error: Demand-Rate interval time was invalid
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Source: NTI Trinity Tft399 Installation and Operation Manual (2018-09-07), Sec. 16.0 Troubleshooting, Table 16-4. Summarized in our own words; check the original manual for your model.
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For licensed technicians. Gas, electrical and refrigerant work must be done by a qualified, licensed person. Shut off power and gas before servicing, never bypass a safety control, and follow the manufacturer’s manual for the exact model; it and local codes always take priority. HVACopedia is not affiliated with any manufacturer; brand and model names only identify the equipment.